Privacy

Last updated November 2026

This policy explains how Cortexio Labs ("Cortexio Labs", "we") handles personal information in connection with the cortexiolabs.com website and the Cortexio Lens early-access programme. We follow the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What we collect

• Early-access requests. When you email us to request early access, we receive your email address and anything you choose to include in your message.
• Website basics. Standard server logs (such as IP address and browser type) needed to serve the site securely. The site uses no advertising trackers.

Documents you send us

Cortexio Lens is in early access. If, during early access, you choose to send us a document to try, we use it only to run the extraction you asked for and to show you the result. We do not sell your documents, and we do not use them to train models shared with other customers without your consent. You can ask us to delete material you have sent.

How we use information

• To respond to you and run the early-access programme.
• To operate, secure and improve the website and the product.
• To meet legal obligations.

Sharing

We do not sell personal information. We share it only with service providers that help us operate — for example, email and hosting providers, and the cloud AI model providers that process documents to run the extraction you request — and only as needed, or where the law requires it.

Your choices

You can ask us to access, correct or delete your personal information, or to stop contacting you, by emailing shuman@cortexiolabs.com. We will respond within a reasonable time.

Contact

Questions about this policy: shuman@cortexiolabs.com.

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